Thales Spain is looking for a person with Team leader with technical profile with at least 4 years of experience in services management with team management skills and background with cybersecurity infrastructures to participate in operation and support services of NGFW environments based on CheckPoint, PaloAlto and Fortinet

Job responsibilities:
- Service management for operation and administration of equipment and environments in scope (backups, log management, health monitoring, etc.)
- Customer management. Point of contacts, reporting, KPIs definition and tracking
- SLA, Deviations analysis, justification, improvement, etc.
- Internal processes improvement Team Management
- Shift planning and management
- Preventions and guards planning
- Team responsibilities management
- Training plan and activities identification and management Improvement and evolution - Internal documentation and communication -
- Service internal and external audits management

Job requirements:
- FPGS or University Degree in Computer Science or Telecommunications




- More than 6 years of experience in similar positions
- Certifications in PaloAlto and/or Fortinet.
- Other certifications in the field of Cybersecurity
- Other certifications in the field of IT service management (ISO20000, ITIL, etc.)
- Presence required at service offices for the provision of the service

At Thales Spain we consider ourselves disruptive when it comes to organizing the way we want to work. That's why we are constantly innovating our policies, to enable employees to enjoy a real work-life balance. Tell us what you want, and you will find it at Thales Spain.
- Do you want to maximize your net salary?

At Thales Spain you can decide which Versátil Remuneration package (Restaurant Card, Transport Card, Childcare Vouchers and Training Vouchers) best suits your needs.
- Do you want to continue your training and expand your certifications?

At Thales Spain you have an Annual Training Plan (based on technical certifi

📌 Network Security Team Leader 100% on-site (Parets)
🏢 Thales Cybersecurity Services – Spain/Portugal
📍 Parets