As Assistant Front of House Manager, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and general sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.

Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the hotel.

Duties And Responsibilities

As Assistant Front of House Manager, I will assume full responsibility for the efficient operation of the Front Office department to provide exceptional products and services within brand operating standards.
- Assist the Rooms Division Manager in overseeing the daily operation of the Front Office, ensuring smooth and efficient guest arrivals, departures, and in-house experiences.
- Lead, motivate, coach, and develop the Front Office team,



fostering a culture of emotional hospitality, continuous learning, and empowerment.
- Act as Manager on Duty when required and support operational decision-making across the Rooms Division.
- Ensure all guests receive warm, personalized, and intuitive service throughout their stay, anticipating needs and resolving concerns promptly.
- Maintain a thorough knowledge of all hotel facilities, room categories, rates, packages, promotions, and guest services.
- Support the management of room inventory, room assignments, upgrades, and occupancy optimization in collaboration with the Reservations team.
- Coordinate closely with Housekeeping, Guest Experience, Engineering, Spa, F&B;, and other departments to ensure seamless communication and flawless guest journeys.
- Monitor daily arrivals, departures, VIPs, long stays, repeat guests, and special requests, ensuring all preferences are prepared in adv

📌 Assistant Front of House Manager (Cebreros)
🏢 IHG Hotels & Resorts
📍 Cebreros