- Full-time
- Department: Customer Service
- Legal Entity: Sixt Rent A Car SLU

Job Description
Are you passionate about customer service and mobility solutions? Would you like to be part of a new and dynamic team in a remote environment? At SIXT, we are creating a new department dedicated to providing premium solutions to our customers internationally. We are looking for motivated and enthusiastic individuals ready to take on new challenges. Our goal is to offer continuous support and resolve any issues that arise for our customers, 24/7
YOUR ROLE AT SIXT
- Manage customer inquiries via phone, email, or video calls
- Assist customers with questions related to the vehicle rental and pickup process, as well as closing reservations
- Verify customer information and provide related assistance
- Offer technical support during key pickup and troubleshoot issues in the self-service section.
- Collaborate with SIXT branches located in different countries
- Make calls to promote additional sales and improvements

YOUR SKILLS MATTER




- Customer OrientationYou have an excellent ability to understand and anticipate customer needs, ensuring their satisfaction with every interaction
- Language ProficiencyFluent in German and Englishadditional languages such as SpanishFrenchItalianor Dutch are a plus
- Effective CommunicationYou possess skills to communicate clearly and persuasively, facilitating understanding and collaboration
- FlexibilityYou can adapt to a dynamic and ever-evolving work environment, including availability fornight shifts
- TeamworkYou collaborate effectively with other team members, contributing to an international and dynamic environment that fosters cooperation
- Solution-FocusedYou have the ability to quickly identify problems and propose effective solutions, ensuring service continuity and customer satisfaction

WHAT WE OFFER
- Permanent Contract(Contrato fijo) A stable project with opportunities for progression
- AI at your fingertipsFrom day one, yo

📌 Coordinator Digital (Alcoy)
🏢 SIXT Spain
📍 Alcoy