As Senior PM for Virtual Accounts, you will own end‑to‑end the product strategy, roadmap, and execution of one of dLocal’s highest‑growth product lines. You’ll work at the intersection of global enterprise merchant needs and local market banking infrastructure, defining how dLocal’s B2B2C merchants issue virtual accounts in countries where traditional card infrastructure is limited or absent. This role has direct commercial impact on dLocal’s TPV growth and merchant retention and will be a key driver of our embedded finance expansion.
Responsibilities
- Own the global roadmap for the Virtual Accounts product, prioritising features that reduce time‑to‑market per country, improve merchant self‑service, and increase activation rates across dLocal’s 40+ markets.
- Partner with enterprise merchants (general fintechs, gig platforms, e‑commerce, lending companies) to deeply understand their VA use cases—from subscription collection to payroll disbursement—and translate those into product requirements.
- Lead cross‑functional squads to deliver scalable, production‑ready VA features with clear SLAs.
- Define and improve the end‑to‑end merchant experience: VA issuance API, reconciliation reporting, webhook reliability, dashboard visibility, and fraud controls.
- Work with Banking Partnerships and Regulatory teams to expand VA coverage to new markets, navigating local banking sponsors, compliance requirements, and technical constraints.
- Establish and monitor key product metrics (VA issuance volume, payment conversion rate, reconciliation accuracy, merchant NPS) and use them to drive continuous improvement.
- Identify and lead automation opportunities in VA lifecycle management—from provisioning to settlement—to reduce manual operational load and error rates.
- Collaborate with Sales and Solutions Engineering to position and pitch the VA product to prospective enterprise clients, supporting commercial deals and RFP responses.
Qualif
📌 Senior Product Manager (Barcelona)
🏢 dLocal
📍 Barcelona
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