Teleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for a group of highly-skilled professionals to join our team. You would be working on behalf of our client, a world-renowned leader in the field of life sciences known for their high quality research products. Their wide product range offers solutions for different types of laboratories.
Main responsibilities
- Prepare the data for the Pre-Sales Team, manage scoring models and data providers to guarantee the best quality of contacts
- Data quality and cleaning processes and ensure this data is properly updated in the database according to business
- Company evaluation: assess company potential using provided guidelines and online tools
- Company qualification: conduct eligibility checks using internal tools to ensure prospects are eligible for acquisition
- Be on the lookout for industry news and trends to ensure timely prospecting
- Data Mapping, construction and extraction




- Understand market seasonality and collaborate with sales programs to plan ahead on sourcing areas, according to the sales team's needs
- Identify and correct data quality issues
- Responsible for delivering a set of contacts based on the agreed quarterly target
- Maintenance of the data

Requirements
- Experience on data management, quality and cleaning
- Native/advanced level of Italian
- B2 level of English or higher
- Experienced user in CRM
- Quick to learn new processes and tools such as Qlik
- Good verbal and written communication skills in appropriate language
- Motivation & personality for seeking customer satisfaction and resolution
- Ability to take initiative, prioritize, and manage time effectively
- Candidates must be located in Spain

Desirable Skills
- Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
- Collaboration: Working effectively with others, sharing ideas and resources to

📌 Back Office Specialist with Italian (Barcelona)
🏢 TP
📍 Barcelona