What You Will Do
- Support Application Reviews: Assist in evaluating merchant applications to ensure a balanced approach between commercial opportunity and risk while maintaining service quality and speed.
- Conduct Initial KYC/CDD checks: Learn and perform basic Know Your Customer (KYC) and Customer Due Diligence (CDD) checks on new merchant applications ensuring adherence to regulatory compliance requirements.
- Learn Risk Assessment Techniques: Begin to understand how to identify red flags, assess business models, and review basic financial and KYC/KYB documentation under supervision.
- Assist in Credit Evaluations: Help the team review financial and operational data to flag credit or fraud risks and build foundational knowledge of risk indicators.
- Compliance Support: Learn how to support KYC/KYB reviews and documentation checks, ensuring all merchant onboarding aligns with relevant regulations and company standards.
- Understand Acquiring Risks: Build awareness of payment industry risks and how Dojo protects against them across diverse sectors.
- Partner with Commercial Teams:
Support sales and account managers by helping resolve risk‑related questions, following up with pended applications and contributing to smoother, faster onboarding experiences.
- Collaborate Cross‑Functionally: Work with Compliance, Financial Crime, and Operational teams to understand how we manage risk throughout the merchant journey.
- Contribute to Continuous Improvement: Share observations and feedback to help enhance underwriting tools, processes, and merchant experience as you learn.
- Proactive Problem Solving: Develop the ability to identify potential roadblocks in the onboarding process and work collaboratively to find effective solutions.
What You Will Bring
- Desire to Learn: A strong interest in risk, compliance, or finance with a growth mindset and a willingness to build practical knowledge from the ground up.
- Detail Orientation: A methodical and careful approach to revie
📌 Credit Risk Underwriter (Madrid)
🏢 Dojo
📍 Madrid