12 ago
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Gea Group
|
Madrid
Are you passionate about data quality, governance, and driving business excellence across international teams? Join us and play a key role in shaping the integrity and effectiveness of customer master data across the EMEA region.
Por favor, lea detenidamente la información de esta oferta de empleo para entender exactamente qué se espera de los posibles candidatos.
Responsibilities / Tasks
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- Own and monitor customer master data quality for the assigned region for the NPE division
- Enforce GEA Group and divisional customer data standards, policies, and governance rules
- Execute and steer deduplication, merging, obsoletion, and cleansing activities
- Support and coach local customer data stewards and build a regional steward community
- Act as escalation point for complex customer master data cases (e.g. duplicates, unclear account hierarchies)
- Support SAP S/4HANA (MDG‑C) and CRM operations and ensure compliance with customer data workflows
- Support Transform360 data readiness, including data quality monitoring and validation
- Provide transparency on data quality KPIs,
risks, and improvement progress
- Perform testing of data related changes in CRM/MDG, raise defects, and provide concrete feedback to central product/process teams
- Document operating procedures/SOPs and work instructions for regional execution (request validation, enrichment rules, approvals, escalation paths), and keep them current
- Collaborate daily with Sales, Service, Finance and Data Governance counterparts to unblock requests and ensure smooth order to cash handoffs (e.g., correct addresses/VAT to prevent invoice rejections)
Your Profile / Qualifications
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- Experience in Master Data Management, preferably customer master data
- Strong understanding of SAP S/4HANA Customer Master and MDG-C
- Experience with CRM systems, preferably Sales & Service Cloud
- Experience in a B2B, industrial, or project-based business environment is a plus
- Strong analytical and problem-solving skills
- A
📌 Regional Customer Data Steward EMEA (Madrid)
🏢 Gea Group
📍 Madrid