Papaya Global is a rapidly growing, award-winning B2B tech unicorn with an ambitious mission to revolutionize the payroll & payments industry. With over $400M raised from multiple tier-one investors, our innovative technology provides a comprehensive solution for managing global workforces, encompassing everything from hiring and onboarding to managing and paying employees in over 160 countries.
We are seeking a highly motivated Implementation Manager to join our Client Services team. In this role, you'll act as the primary point of contact for new clients, guiding them through every phase of the implementation process—from initial discovery to go-live. Success in this role requires exceptional project management skills, a detail-oriented mindset, and a passion for helping clients unlock the full value of our platform. The idóneo candidate also has an AI-builder mindset and is able to leverage AI-powered workflows and automations to improve implementation efficiency, customer experience, and operational processes.
Key Responsibilities
Client Onboarding & Project Management




Lead end-to-end client onboarding, including initial discovery, platform configuration, data migration, testing, and go-live support.
Develop and manage comprehensive project plans, ensuring milestones and deadlines are met across all phases of the implementation.
Collaborate with client stakeholders to understand business needs and payroll requirements, tailoring solutions accordingly.
Maintain consistent, proactive communication with clients throughout the implementation journey.
Identify risks or blockers early and implement mitigation strategies to ensure successful project delivery.
Leverage AI-powered workflows and automations to streamline onboarding activities, project tracking, customer communications, documentation, and implementation reporting.
Problem Solving & Cross-Functional Collaboration
Work closely with internal teams—Product, Account Management, Support, and Engineering—to resolv

📌 Implementation Manager (Barcelona)
🏢 Papaya Global
📍 Barcelona