German Speaking Customer Service Agent for Mobility Services

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations across Europe. We take pride in our bespoke approach to career development, ensuring that every candidate finds a position that aligns with their professional aspirations and lifestyle goals.

Job Overview

We are currently seeking a motivated professional for a German Speaking Customer Service Agent for Mobility Services position in Greece. This is an exceptional opportunity to join a fast-paced mobility sector, helping customers navigate the evolving landscape of modern transportation while enjoying the vibrant lifestyle that only jobs in Greece can offer.

Key Responsibilities

Provide world-class support to German-speaking customers regarding their mobility and transportation needs
Resolve inquiries related to booking platforms, vehicle reservations, and mobility service subscriptions




Assist clients with real-time navigation issues and account management within the mobility ecosystem
Act as a brand ambassador for our mobility clients, ensuring high levels of customer satisfaction and retention
Troubleshoot technical issues with user applications to ensure a seamless mobility experience
Maintain accurate records of customer interactions within our CRM systems
Collaborate with international teams to refine service processes for the mobility industry

Requirements

Native or fluent German (spoken and written) is mandatory for this role
Valid EU passport (mandatory)
Strong communication skills and a passion for customer excellence in the mobility sector
Ability to thrive in a remote work environment while remaining connected to a supportive team
Tech-savvy mindset with the ability to learn new software platforms quickly
Previous experience in mobility services or a similar customer-facing role is considered a plus

Benefits

📌 German Speaking Customer Service for Mobility Services (España)
🏢 Mercier Consultancy MD
📍 España