Dynamics 365 F&O; Functional Consultant – Aftersales

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An international industrial technology company is looking for a Dynamics 365 Functional Consultant – Aftersales to join its growing Digital & Technology team. This role will play a key part in the implementation, optimization, and continuous improvement of Microsoft Dynamics 365 Finance & Operations, supporting aftersales business processes and the integration of a Field Service Management solution.

This is an excellent opportunity to work in an international environment, collaborating with multiple business units and contributing to large-scale digital transformation initiatives.

Key Responsibilities

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- Lead Dynamics 365 Finance & Operations implementations and enhancement projects across multiple business units.
- Support the integration of a Field Service Management solution with D365 F&O.;




- Act as the functional expert for Dynamics 365 F&O; modules related to aftersales.
- Analyse business processes, identify improvement opportunities and translate business requirements into functional solutions.
- Configure and optimize the system while ensuring business continuity and operational efficiency.
- Deliver user training, documentation and change management activities to maximize adoption.
- Support User Acceptance Testing (UAT), go-live activities and post-implementation improvements.
- Ensure system capabilities support operational KPIs and business objectives.
- Collaborate closely with Product Owners, business stakeholders and technical teams.
- Stay up to date with the Microsoft Dynamics roadmap and emerging technologies, including AI-driven capabilities.

Requirements

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- 3+ years of experience working with Microsoft Dynamics 365 Finance & Operations.
- At least 2 end-to-end D365 F&O; implementation projects.
- Experience as a Functional Consultant wit

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