12 ago
|
Gartner
|
Barcelona
What makes Gartner a great place to work?We're recognized worldwide as a great place to work year after year.
Todas las habilidades, cualificaciones y experiencia relevantes que necesitará un candidato seleccionado se enumeran en la siguiente descripción.
We've been recognized by Fortune as one of the World's Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index.
Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. In our collaborative and supportive culture, you'll make deep connections with colleagues, clients and the communities in which we live and work. You'll have the autonomy to get your work done with the flexibility you need to achieve your best.
About the role:The Client Success team focuses on customer service and client retention versus business growth and development.
Associates have an aligned portfolio of clients with whom they partner ensuring each client receives value far exceeding their investment in Gartner services. They surface the client's business priorities and identify the most effective ways to support clients through their purchased Gartner services.
What you will do:
- Build, develop and manage relationships with existing clients ranging from senior C-level executives to more junior professionals across various business functions and companies
- Regularly meet and engage with clients virtually to understand their business priorities, and recommend a program of action that drives high value, client retention, and client return of investment
- Collaborate with internal Gartner colleagues to maximize the value Gartner delivers to clients
What you will need:
- Must be fluent in English at business level
- 3+ years relevant professional experience
- Strong customer service, communi
📌 Client Success Manager (Barcelona)
🏢 Gartner
📍 Barcelona