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We’re seeking an experienced Regulatory Case Specialist to join our Communications team in a hybrid model based in our Barcelona office to manage consumer regulatory complaints, directly reporting to the VIP Customer Communications Team Lead. If you’re ready to soar, we’re ready to take you there.

Why eDreams ODIGEO
Join the world’s leading travel subscription platform…

We’re the world’s leading travel subscription platform.

We pioneered Prime, the first and world’s leading travel subscription programme since launching in 2017.

Millions of Prime members every year across multiple markets.

5 brands: eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo

This entire Prime experience is powered by a proprietary, industry-leading AI platform that delivers a smarter,



hyper-personalised service and comprehensive travel experience globally to its members.

Diversity is our strength that’s why our eDOers are coming from different nationalities from all continents – 99% permanent contracts

Prime members are subscribed to global travel, gaining access to a comprehensive multi-product offering for all their travel needs—including hotels, rail, flights, dynamic packages and car rental, among others— compounded by industry-leading flexibility features and exclusive, member-only benefits.

What you will do:
The Role’s Key Responsibilities
As an eDOer, you will have clear objectives, great challenges, and a clear overview of how your work contributes to the general company project and its customers. As a Regulatory Case Specialist in the Communications team, you will be in charge of

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- Manage legal customer complaints such as consumer organisation files, customer court cases, and regulatory consumer cases.
- Manage data protection consu

📌 Regulatory Case Specialist (Barcelona)
🏢 Edreams Odigeo
📍 Barcelona