Loyalty Trainee - Minor Hotels Eu&Am; - Madrid

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Date: Jul 22, 2026

Location: Madrid, ES Spain

Department: Commercial

Minor Hotels is a global hospitality group operating over 560 hotels, resorts and residences in 56 countries in Asia-Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas.

As a hotel owner, operator and investor, Minor Hotels fulfils the needs and desires of today’s integral travellers through its diverse portfolio of 12 hotel brands – Anantara, Minor Reserve, Avani, Colbert Collection, Elewana, The Wolseley, NH, NH Collection, iStay, nhow, Oaks and Tivoli.

As part of Minor Hotels, the region of Minor Hotels Europe & Americas is responsible for more than 350 properties in 30 countries and plans to grow across all segments, with a focus on its upper‑upscale and luxury brands.

What will be your mission?

The Loyalty Department Trainee will provide essential support to the Loyalty Department.



This entry‑level role is ideal for someone eager to learn about loyalty programme operations, performance analysis, and cross‑functional coordination in a dynamic hospitality environment. The trainee will gain exposure to both operational and analytical aspects of loyalty management, supporting internal processes and contributing to the success of the loyalty programme.

What will you do?

Support to Loyalty Team
- Assist Loyalty Team in daily tasks, projects, and communications.
- Help coordinate and follow up on loyalty programme procedures, training, and hotel engagement initiatives.
- Contribute to the preparation and updating of training materials, guidelines, and internal documentation.
- Continuous support on Local offers publishing and follow up with hotels.
- Coordinate loyalty programme updates on the website, internal communication channels and marketing hotel collaterals.

Documentation

📌 Loyalty Trainee (Madrid)
🏢 Hesperia Group
📍 Madrid