Data Analyst – Operations | Process & KPI ImpactAplikujremote type: Hybridlocations: Madridtime type: Full timeposted on: Opublikowano dzisiajjob requisition id: REQ2707349###

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Why this role can be a strong step in your career
If you enjoy combining data, processes and real business impact, this role will give you exactly that balance.

You won’t just build reports—you’ll help shape how Operations understands performance, identifies improvement opportunities and makes decisions based on data.You’ll work closely with Operations and IT, translating business needs into clear requirements, building meaningful KPIs and contributing to process improvement initiatives.

This is a role where your analytical work directly influences efficiency, service quality and outcomes.At
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, you’ll do this in an environment where your development really matters.

You’ll be part of a company with the stability of a leading financial services group,



combined with a people‐centric culture, versátil working and genuine opportunities to grow your skills in data, analytics and operations.##
What this position offers
Real impact through data
You will help define and standardise operational KPIs that are actually used to make decisions around SLAs, capacity and productivity.

Your work will directly influence how teams operate.
End‐to‐end visibility of operations
You’ll gain a deep understanding of operational processes, working across functions and collaborating with SMEs and IT teams.
Hands‐on development in SQL and Power BI
You’ll actively use SQL for data extraction and validation, and Power BI to build and maintain dashboards—strengthening practical, in-demand skills.
Exposure to transformation and continuous improvement
You’ll support initiatives linked to automation and process optimisation, tracking their impact and contributing to better ways of working.
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📌 Data Analyst – Operations | Process (Madrid)
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📍 Madrid