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- Customer Service & Contact Center Operations
- No Travel Required
- 30-Nov-2026

ASSA ABLOY Global Solutionsis part of the ASSA ABLOY Group, who are theglobal leader in access solutions. Every day, we reimagine how people move through asafer, more open world with ease. If you've ever walked through an automatic door, stayed in a hotel, or gone through passport control, you've probably used one of our products or services. We have operations inover 70 countries, with over60,000 colleaguesaround the world.

Our expertise in customer journey mapping, innovation, and service design leads to the invention of new solutions that create value for our clients and exceptional experiences for their end users. And we have the fantastic opportunity available inour Hospitality Business Unit in Spain and for Vingcard,and for aCustomer Service Specialistrole.

Part of Global Solutions, theHospitality Business Unit in Spain for Vingcard,is the company's flagship brand for electronic hotel locks, mobile keys, and access-management systems-essentially the technology that controls secure room access in hotels, student housing, and modern rental properties.

Your Role in Keeping the Future in Safe Hands…

As aCustomer Service Specialistat Vingcard, you will have the opportunity tobe part of a department that is constantly growing.

Reporting to theCustomer Service Manager, you willbe the person in charge of being in contact with our clients in Europe.

What you will do…

- Answer phone calls and respond to customer inquiries in a professional and efficient manner.
- Enter, process, and manage orders.
- Inform customers about products, pricing, and how the website works.
- Recommend products based on the customer's needs and requirements.
- Resolve customer issues in a timely, solution-oriented way.

What we expect of you…

- Positive and enthusiastic attitude with a strong customer focus




- Previous experience in customer service (highly valued)
- Knowledge of MS Office applications, including Excel and Word
- Ability to manage multiple tasks efficiently
- Required: Proficiency in English to assist customers (written and spoken)

What you canexpect from us…

- Generous and competitive total rewards package.
- Comprehensive and career-development resources to expand your skills and maximise your potential.
- Supportive and accessible leadership team and a solid values platform that underpins who we are and how we operate.

About Us

Featuring four times in Forbes' most innovative companies worldwide, we deliver innovative, safe, and convenient security solutions that provide real added value to our customers. As a group, our goal is to everyday help billions of people experience a more open world. We're proud to boast leading positions across the majority of Europe, North and South America, Asia, and Oceania, offering products and services to our customers seeking solutions to their entrance and opening requirements, such as locks, doors and entrance automation.

We are the ASSA ABLOY Group
Our people have made us the general leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access.

As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role local, regionally, or even internationally.

As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

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📌 Customer service specialist (Cornellà de Llobregat)
🏢 ASSA ABLOY GLOBAL SOLUTIONS
📍 Cornellà de Llobregat