Who you are:

Si sus habilidades, experiencia y cualificaciones coinciden con las de esta descripción del puesto, no demore su solicitud.
We are looking for an IT Support Specialist who provides end‑user computing support across Geotab’s offices and remote workforce, ensuring integral IT standards are followed.

What you’ll do:
As an IT Support Specialist your key area of responsibility is to provide efficient end‑user computing support and manage workplace IT infrastructure.

How you’ll make an impact:

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- Respond to and resolve Service Desk tickets while maintaining SLA compliance.
- Install, configure, move, and upgrade workstations (Windows, Mac, Linux, ChromeOS) and peripherals.
- Provide hardware/software troubleshooting for desktops, laptops, and mobile devices.
- Perform patch management, vulnerability remediation, and agent maintenance for workstations.
- Onboard and offboard employees, including preparing, shipping, and receiving IT equipment.
- Support Google Workspace administration, including email, Drive, and account management.




- Maintain and support printers, scanners, badge access systems, and meeting rooms.
- Track, manage, and maintain IT asset inventory (computers, peripherals, cell phones).
- Manage the full lifecycle of corporate mobile devices, including ordering, activation, and upgrades.
- Contribute to and maintain IT knowledge base and documentation.
- Oversee IT operations for office spaces, LAN rooms, and data closets.
- Support networking hardware (switches, routers, firewalls, wireless APs) in coordination with network teams.
- Assist with the installation and maintenance of A/V equipment (Google Meet rooms, Userful LED walls, projectors, etc.).
- Work with vendors to install and maintain ISP connections, power circuits, and cabling.
- Ensure best practices for power, cooling, cabling, and labeling in office IT environments.
- Support office expansions, renovations, closures and new site deployments in collaboration with Facilities.
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📌 IT Support Specialist Technical Operations Madrid, Spain
🏢 Geotab
📍 Madrid