At MAKE, we believe creators deserve a banking solution that gets them. One that’s fast, intuitive, and built to help them grow. We’re building the world’s first financial platform tailored to content creators — making it easier to earn, spend, and save money across borders.
MAKE was founded with a specific purpose in mind to address the underserved needs of the Creator Economy often overlooked by traditional banking while bringing forward technology, banking, and integral solutions for our Creator Economy Clients.
About the Role
We are looking for a Client Development Manager, Private Banking to own the end-to-end relationship with our agency partners and high-value creators.
This role combines white-glove client service with commercial ownership, ensuring clients are successfully onboarded, deeply engaged with the platform, and continuously expanding their use of MAKE.
You will act as a trusted advisor and relationship owner, balancing exceptional service with a proactive approach to client growth.
What You’ll Do
Client Onboarding & Activation





Own the end-to-end onboarding journey for new clients (agencies and creators)
Guide clients through KYC/KYB processes, ensuring a smooth and compliant experience
Act as primary contact during account setup
Reduce onboarding friction and improve activation rates

Relationship Management

Build and maintain strong relationships with agencies and creators
Deliver a high-touch, concierge-style service aligned with Private Banking standards
Serve as an advisor on how to best use the MAKE platform
Maintain regular communication through Telegram, WhatsApp and phone calls

Client Education & Enablement

Educate clients on platform functionality, features and best practices
Support clients in optimizing their financial operations using MAKE
Deliver tailored onboarding sessions and walkthroughs

Growth & Commercial Development

Identify opportunities to expand client usage and increase account value
Drive retention, engagement and reve

📌 Client Development Manager (Arona)
🏢 MAKE · Banking for Creators
📍 Arona