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About Revolut
People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more from their money every day.
As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role




Our Customer Support team is the first point of contact for millions around the world, delivering fast, thoughtful help when it matters most. They're the voice of our customers, working closely with product teams to improve experiences and keep wow-level service at the heart of Revolut.
We’re looking for an experienced Customer Support Team Lead who understands what it takes to motivate and lead a team. You'll be developing a solid foundation for our operations and innovating on ways to scale it quickly and effortlessly.
This role is an on-site position in Barcelona and may include weekend shifts.
Up to shape what’s next in finance? Let’s get in touch.

What you'll be doing
- Managing a team of 5–10 FTEs
- Overseeing the daily performance of employees, ensuring productivity, quality, and adherence to SLA expectations
- Conducting regular 1:1s, team meetings, and performance reviews
- Challenging processes and procedures for continuous improvement
- Raising awareness

📌 Support Team Lead (Barcelona)
🏢 Jobrapido
📍 Barcelona