Client Service Manager (Valencia)

Client Service Manager (Valencia)

12 ago
|
Apex Group Ltd (UK Branch)
|
Valencia

12 ago

Apex Group Ltd (UK Branch)

Valencia

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Todos los candidatos deben asegurarse de leer atentamente la siguiente descripción del puesto y la información antes de enviar su solicitud.
Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Role:



Client Service Manager (EDB)
Location: Valencia

Employment Type: Full time Permanent
EDB - European Depositary Bank
Role summary:

As a client service manager you will own a portfolio of clients with responsibility for ensuring delivery of best-in-class service and strive to achieve 100% client satisfaction by building deep and meaningful relationships with key contacts within a client’s organization. As a CSM you must develop an excellent understanding of the client’s primary business, the products and services they receive from EDB and collaborate with other EDB and Apex Group key stakeholders to ensure we provide a seamless client experience. You will also inspire change through innovation and transformation, modernizing the client experience whilst executing against the bank strategy.

Key responsibilities:

-
- Maintain strong relationships with clients, ensuring their needs are met and

📌 Client Service Manager (Valencia)
🏢 Apex Group Ltd (UK Branch)
📍 Valencia

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