The mission of the Beauty Consultant is to be the Brand ambassador. This person will need to achieve sales targets while promoting the Brand image and providing the highest standard customer service. As a member of Guerlain, she/he represents the Brand values towards the customers and demonstrates the Brand attitude at all times.
Job Responsibilities
Sell Guerlain products and provide a high standard customer service throughout the whole sale
Initiate contact and build relationships with customers
Identify, understand and reformulate the customers’ needs
Propose and demonstrate personalized product offers
Develop personal and durable relationships with customers, through IT loyalty program, sampling, etc.
Achieve retail sales targets on a monthly basis
Participate in merchandising maintenance / inventory according to corporate guidelines
Monitor stock levels, report any issues to the Supervisor to ensure there are enough products / items in the store
Conduct all assigned operational and administrative tasks
Profile
Profile Training: High school diploma or equivalent in Beauty. Vocational training and/or university degree preferred. Tools used: Microsoft Office, Lotus Notes. Languages: English (B2/C1 is necessary), and French or other languages is a PLUS. Experience: 5 years of previous professional experience in retail or service industry, ideally in the luxury, beauty or fashion environment.
Additional Information
LVMH Beauty Iberia believes in every person’s unique talent and celebrates all singularities. Therefore, we foster diversity and inclusion from our recruitment process and are committed to promote equal opportunities to create an integrative working environment. As part of this commitment, LVMH Beauty Iberia values candidates who hold a certificate of disability equal to or greater than 33%.