Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Technical Lead.
Support the PM/DM in technical leadership on the project, bringing comprehensive technical knowledge of the platform and identifying the best solution to meet the project's functional demands.
Detect and notify risks in the technical management of project/client profitability.
Ensure the smooth progress of the project in terms of Scope, Schedule, and Costs. Alerting and anticipating possible deviations to the Project Manager/Delivery Manager.
Ensure the fulfillment of the project's technical objectives.
Ensure compliance with the agreed software quality standards with Omega's Technical Management.
Supervise the effort estimations of the development and support team during the testing phase of a project.
Collaborate with the PM/DM in project demos for the client.
Ensure the final delivery of technical documentation for a project.
Participate in the development and training of the technical team, advising them to improve their technical skills.
Collaborate in Omega's community of practice, providing thought leadership, training, and mentoring to other collaborators to develop technical capabilities.
3+ years participating in the full lifecycle of Salesforce.Experience in Salesforce.com projects.
~ Sales Cloud, Service Cloud, Marketing Cloud,
~ Experience with agile methodologies.
~ High level of English.
Permanent contract.
We make it easy. Home Office. Health insurance.
Professional development: Omega CRM, a Merkle Company, is a integral digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.
Together with Merkle, we form the largest Customer Experience Management (CXM) agency in S
📌 Salesforce Technical/team Lead (España)
🏢 Omega Crm
📍 España
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