Responsibilities
Here’s what you’ll do during a typical day:
Supervise back of house operations: Ensure high standards of cleanliness, organization, and efficiency across all kitchen support areas
Lead back of house team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment
Oversee inventory and ordering: Monitor stock levels of crockery, cutlery, glassware, and supplies, and place orders to meet business needs for events and daily operations
Control stock and costs: Perform regular stock takes, identify loss patterns, and enforce measures to minimize waste while maintaining par levels
Oversee purchasing and invoicing: Raise purchase orders, reconcile invoices, and coordinate with suppliers to ensure quality products within budget
Support cross-department collaboration: Work closely with Finance, Events, and other teams to support seamless operations and maintain strong working relationships
Uphold regulatory standards: Maintain compliance with health, safety, and sanitation,
ensuring the highest standards of guest and team member wellbeing
Qualifications
What It Takes to Make Your Stay a Success
3–5 years of experience as a steward
At least 2 years of experience managing teams
A strong work ethic
A passion for providing excellent customer service
Ability to work independently and meet deadlines
Ability to manage orders and inventory
Previous experience handling and working with chemicals
Experience in the hospitality industry is preferred
Diversity, Equity & Inclusion is at the core of who we are.
We are committed to an equitable and inclusive workforce that represents all ages, genders, sexual orientation, nationalities, ethnicities, disabilities, cultures and viewpoints. Grounded in our founding purpose, we foster an environment where Team Members can be their authentic selves. Our integral brands provide meeting places for people to connect, creating a welcoming environment for all.
📌 Steward Supervisor (Madrid)
🏢 Hilton
📍 Madrid