AUTO1 Group is Europe’s leading digital automotive platform. We revolutionize the used car market with our well-known brands Autohero, compramostucoche.es and AUTO1.com.
Our Customer Operations team focuses on optimizing operational workflows, improving scalability, and enabling smarter ways of working across our European C2B business. We work cross-functionally to simplify processes, reduce operational complexity, and drive automation and AI-driven solutions that improve both operational efficiency and customer experience.
Our ultimate goal is to enable scalable operational growth through process excellence, automation, and continuous improvement.
What We Offer

Attractive salary aligned with the responsibilities and value of the role
Full-time working hours from 9:00 to 18:00
22 vacation days, plus your birthday off
Reference office: Madrid HQ
International and fast-paced environment with high visibility and ownership

Job Description
As Customer Operations Project Manager,



you will play a key role in improving and scaling customer operations processes across our international C2B business in Europe.
You will work cross-functionally and independently to identify operational bottlenecks, manual work, and process inefficiencies, driving initiatives focused on simplification, automation, and scalability rather than traditional customer service activities.
Your mission will be to improve operational output, reduce manual effort, and enable scalable growth through smarter operational processes and automation.
We are looking for a hands‑on, impact‑driven professional with strong ownership, curiosity, and problem‑solving skills who thrives in fast‑paced environments and enjoys understanding how operations work in practice.
Your responsibilities will include:

Identify and improve inefficient or repetitive operational workflows
Develop a deep understanding of customer operations across our European markets, identifying operational differences, local constraints, and best

📌 Customer Operations Project Manager (Madrid)
🏢 Auto1 Group
📍 Madrid