Senior Customer Success Manager
Location:MadridEmployment Type:Full-timeWorkplace Type: HybridReports To: Head of Customer Success
About Pexapark
Pexapark is the price intelligence platform for clean energy. Covering solar, wind, and battery storage across more than 20 countries, Pexapark helps clean energy buyers, sellers, and investors navigate increasingly complex power markets with confidence. To do this, the company combines market-based insights and pricing solutions with expert-led transaction facilitation.
Unlike fundamental assumptions or infrequent RFPs, Pexapark is powered by real market data sourced on an ongoing basis from more than a hundred counterparties. This enables Pexapark to provide a market consensus view on otherwise non-transparent contracts. As a result, both new entrants and experienced players trust Pexapark to connect the dots across every stage of clean energy commercialization - from pre-transaction analysis, to price negotiation, to post-transaction performance and exposure management.
Founded in 2017 by power traders,



Pexapark has facilitated over 40,000 megawatts of transactions and currently serves more than 250 customers across Europe and the US.
The Role
The Customer Success team manages approximately 240 accounts. As the team grows, we need experienced CSMs who can carry our most complex, multi-product accounts to the highest standard, independently and with consistently strong commercial judgment.
The Senior CSM role exists for someone who has moved well beyond day-to-day account management. You will own a focused portfolio of strategically important customers, build trusted advisor relationships at director level and above, and run the full customer lifecycle, from onboarding to adoption and renewal readiness, without needing day-to-day direction. Working alongside the commercial Account Manager as the partner for expansion and renewal opportunities.
This role is adecuado for an experienced CSM who wants to deepen their impact thr

📌 Senior Customer Success Manager (Madrid)
🏢 Pexapark
📍 Madrid