12 ago
|
Inpost España
|
Barcelona
12 ago
Inpost España
Barcelona
Join to apply for the Account Manager role at InPost España
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Everything you are looking for and more
Support the company's business growth by managing and developing a portfolio of clients, ensuring a strong relationship, high satisfaction, and achievement of commercial targets.
This role combines account management with a solid understanding of digital sales processes (marketplaces, checkout, brand visibility, etc.) to deliver solutions that add value and improve the customer experience.
Responsibilities and objectives
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- Manage and develop the assigned client portfolio, ensuring satisfaction, retention, and identification of new opportunities within each account.
- Understand clients’ operational and technological needs (marketplaces, e-commerce, retailers) and coordinate tailored solutions.
- Work closely with IT, Operations, and Marketing teams to support integrations, onboardings, issue resolution,
and improvements in logistics workflows.
- Analyze account performance, market activity, and competitive trends to identify growth opportunities.
- Prepare commercial proposals, presentations, and activity reports.
Requirements
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- 3–4 years of experience in Account Management, Business Development, or commercial roles in digital, logistics, or e-commerce environments.
- General understanding of last‑mile delivery models (PUDO, Lockers, Home Delivery, Fulfillment).
- Familiarity with online purchasing processes (checkout, order management tools, integration software).
- High level of English.
- Proficiency with CRM tools and digital environments.
- Proactive, organized, and goal‑oriented mindset.
- Strong communication and negotiation skills.
- Customer‑centric approach and collaborative working style.
- Ability to prioritize and adapt to dynamic and fast‑changing environments.
Offer
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- Language platfor
📌 Account Manager (Barcelona)
🏢 Inpost España
📍 Barcelona