Join us as a Fraud Analyst to protect our customers by detecting and preventing various types of fraud. You will be part of our newly created specialized Fraud team, focusing on safeguarding Qonto's German market customers from scams and fraudulent activities.
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Responsibilities
- Monitor and analyze transactions to detect fraud patterns, focusing on scams, phishing attempts, and account takeover activities.
- Conduct risk assessments for new products and features while ensuring robust onboarding fraud prevention.
- Investigate potential fraud cases and implement preventive measures across financing and payment products.
- Collaborate with Risk and AML teams to enhance fraud detection capabilities and align strategies.
- Deliver high‑quality, timely fraud analysis while maintaining customer satisfaction and operational efficiency.
What You Can Expect
- A newly created specialized team focused solely on fraud prevention, allowing for deeper expertise development.
- A dynamic environment where you'll handle various types of fraud cases, from private scams to social fraud.
- Opportunity to contribute to the development of fraud detection processes and tools.
- Regular training and knowledge‑sharing sessions to stay ahead of emerging fraud trends.
- A culture that values autonomy, flexibility, continuous learning, innovation, and adaptability.
Qualifications
- At least 1–2 years of experience in fraud detection, AML, or a similar field involving alert processing and investigation.
- Bilingual in English and German, with the primary focus on the German market.
- Strong analytical and creative thinking skills to detect patterns and solve complex fraud cases.
- Effective communication skills to engage customers and counterparties when gathering information about potential fraud cases.
- A learnin
📌 Fraud Analyst, German Market (Barcelona)
🏢 Doist
📍 Barcelona
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