OverviewDandy is transforming the dental industry with technology to modernize every function of the dental practice. We are building the operating system for dental offices worldwide to empower clinicians and teams with technology, innovation, and support.
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About the RoleLaunch Trainers are essential to delivering a world-class onboarding experience. You will guide new dental practices through engaging training sessions—virtual and in-person—to build confidence in digital dentistry. Beyond onboarding, you will coach practices on scan quality, ordering workflows, and feature adoption to ensure long-term success. This is a high-impact, customer-facing role focused on teaching, building trust, and driving measurable outcomes. This role includes travel up to 20% for in-practice training and support.
Responsibilities
- Live Training & Onboarding
- Lead new practices through Dandy’s onboarding program to ramp up quickly and effectively.
- Deliver engaging training sessions, virtually or on-site, tailored to each practice’s learning style and structure.
- Demonstrate best practices in intraoral scanning and digital workflows, with hands-on coaching during live sessions.
- Build credibility and clinical trust to drive confidence and early adoption.
- Own each launch and ensure practices achieve key milestones from day one.
- Ongoing Coaching & Success Enablement
- Serve as a trusted coach post-launch, helping practices refine workflows and overcome adoption barriers.
- Monitor early scan quality and provide clear, constructive feedback to improve technique.
- Identify gaps in product usage and follow up to close them.
- Conduct First Case Monitoring sessions to reinforce best practices and order success.
- Collaborate with Customer Success, Product, and Support to share insights and improve the customer journ