TrendAI™, the general AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.
At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI‑powered future.
This Position

We are seeking a Business Operations Manager to join our Europe Business Operations team, within one of the world’s leading AI security organisations.
The role will have an initial focus on Iberia, with potential for the remit to be expanded to other regions.
Acting as a trusted business partner to our sales and management teams, this individual will build and nurture strong relationships with key stakeholders across the TrendAI business, translating commercial objectives into operational priorities.




The role will design and own scalable processes to accelerate Annual Recurring Revenue (ARR) growth, maximise Net Revenue Retention (NRR), and reduce churn across the TrendAI customer base. Using data‑driven insights, including customer health scoring, renewal risk analysis, and pipeline quality metrics, the individual will enable sales leaders and sellers to make well‑informed, evidence‑based decisions and proactively address ARR and revenue risk.
The position will report to the Director Business Operations – Europe.
Other Responsibilities To Include

Building and maintaining ARR, NRR and pipeline health dashboards for sellers and Go‑to‑Market (GTM) teams, QBRs and management meetings; ensuring visibility of key metrics across the Iberia business.
Agreeing quotas/targets with appropriate revenue and ARR coverage for Go‑to‑Market (GTM) teams, in consultation with local Business Unit (BU) leader.
Reviewing seller opportunities for correct treatment in l

📌 Business Operations Manager (Madrid)
🏢 TrendAI
📍 Madrid