WindshieldHUB in Cuenca, Spain, seeks a Customer Retention & Cancellation Specialist. You will work with customers considering cancellations of auto glass services, determine reasons, address concerns, and aim to retain the order while delivering an excellent customer experience.
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The adecuado candidate has at least 2 years in customer service or sales, fluent English (spoken and written), xqbhyrx strong negotiation and objection-handling skills, and the ability to own tough conversations in a fast-paced,