Dealership L0418 Suburban Cadillac of Plymouth BDC Administrator Suburban Cadillac of Plymouth
Desplácese hacia abajo para ver todos los requisitos del puesto y las responsabilidades que pueden esperar los candidatos seleccionados.
Hiring Immediately | Customer-Focused Opportunity | Career Growth in Automotive
Suburban Cadillac of Plymouth is looking for a motivated, professional, and highly organized BDC Administrator to join our team. This is an excellent opportunity for someone who enjoys connecting with people, thrives in a fast-paced environment, and knows how to turn customer interest into a positive dealership experience. Automotive experience is helpful, but it is not required. We are prepared to train the right person who brings strong communication skills, confidence, urgency, and a genuine desire to help customers.
As a BDC Administrator, you will often be one of the first points of contact for our customers. You will respond to online inquiries, make outbound calls, schedule appointments,
and help create a smooth transition from the customer’s initial interest to their dealership visit.
What You’ll Do
-
- Respond promptly and professionally to customer inquiries by phone, email, text, and online lead platforms
- Make outbound calls to prospective and existing customers
- Schedule and confirm sales and service appointments
- Provide customers with accurate, helpful information while creating excitement about their visit
- Follow up consistently with customers throughout the inquiry and appointment process
- Maintain accurate and detailed customer records in the dealership CRM
- Partner closely with dealership leadership, sales, and service teams
- Help ensure every customer receives a professional, timely, and welcoming experience
- Meet individual and department appointment, follow-up, and performance goals
- Represent Suburban Cadillac of Plymouth with professionalism and a customer-first mindset