OverviewCelonis is the integral leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest‑growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes work for people, companies, and the planet.

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The TeamAs part of the collection’s structure, you will report to the manager of the team in Madrid with a global focus on supporting from the finance side our growing operations.
The RoleAs an Account Receivable Specialist with a focus on collections,



you will be responsible to establish contact with past-due customers and resolve delinquency in a timely manner by providing account information, resolving customer concerns, and negotiating payment arrangements that are acceptable to both the customer and the company. You will collaborate with billing, sales and various other internal departments to achieve common goals. A high degree of independent judgment is required to evaluate unique situations to determine account handling and resolution.
The work you’ll do
- Focus on customer experience to reduce delays in payments and achieve higher customer satisfaction rates.
- Monitor accounts daily, contact clients about overdue payments, and take actions to encourage timely payments.
- Disputes management and resolution of issues in cooperation with the sales, billing team and other stakeholders.
- Investigate historical data for debts and invoices.
- Collaborate with accounting operations to process payments and refunds.
- Prepare and present reports o

📌 Accounts Receivable Specialist (Madrid)
🏢 Celonis
📍 Madrid