Werfen is a growing, family‑owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries, and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong.
Overview
Job Summary
The IT Operations Area Manager will be in charge of comprehensively and strategically managing the area's projects and operations, ensuring customer satisfaction, providing a high level of service and maximizing efficiency and profitability.
Manage the planning and implementation projects. Maintain all appropriate project deliverables and responsibilities; for example, project scheduling, risk management, change management, issue management and status reporting.
Monitor project implementations for accuracy and timeliness to ensure the focus on successfully achieving the project goals.
Oversee all aspects of execution, including identifying and solving problems. The IT Ops Area Manager will ultimately be responsible for assuring the projects are on budget and on time and delivered with the expected value to the practices and stakeholders.
Responsibilities
Key Accountabilities
Integral and strategic control of area projects.
Strategic and global planning and its review with the Area Manager.
Ensuring customer satisfaction on services.
Perform periodical IT Operations planification.
Review, support and communicate IT Operation reviews,
Ensure operations are in compliance with company policies and best practices.
Ensure that up-to-date, relevant and sufficient technical documentation of recent implantations is available to the IT Support.
Guarantee the activity report b
📌 IT Ops Area Manager (Barcelona)
🏢 Werfenlife
📍 Barcelona
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