Mitsubishi Power Europe is part of Mitsubishi Heavy Industries, delivering critical energy infrastructure across EMEA. Our IT environment underpins everything we do, from office based collaboration to operational support at customer power plants across the region.

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We are now looking to appoint an IT Support Specialist to strengthen our European IT capability, based in our Madrid office. This is a hands on, technically varied role, idóneo for someone who enjoys working across servers, networks, user support, and vendor management in a complex international environment.

You will work closely with the IT Manager, regional operational teams, external vendors, and our Head Office IT colleagues in Japan. The role offers exposure to enterprise infrastructure, international stakeholders, and real responsibility from day one.

Role Responsibilities

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- Provide IT infrastructure and user support for the Madrid office and other Mitsubishi Power EMEA Group locations.
- Support Mitsubishi Power EMEA users operating within customer power plant environments.
- Maintain, monitor, and troubleshoot IT systems and infrastructure, including servers and networking.
- Act as second line support for the Operations Team, stepping into first line support where resourcing requires.
- Diagnose and resolve technical issues across hardware, software, servers, and networks.
- Manage backups, patching, system updates, and infrastructure security controls.
- Ensure systems remain compliant with corporate IT and security standards.
- Document system configurations, maintenance procedures, and technical reports.
- Liaise with external IT vendors to resolve technical issues and support procurement activities.
- Support the IT Manager with the implementation of new IT processes, procedures, and improvements.
- Work collaboratively with Head Offi

📌 IT Support Specialist (Madrid)
🏢 Mitsubishi Power EMEA
📍 Madrid