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- Seasonal : $30.35/Hour
- Year Round: $32.45/Hour
- On-island residence is required - discounted dormitory lodging is available through NRTA
Knowledge and Experience:
- Must be minimum 21 years of age
- 5 years verifiable valid Drivers license
- Valid Massachusetts CDL Class C or Higher with Airbrakes and Passenger Endorsements
- Must have clean driving record – DMV printout required for the last 10 years
- Must have stable work history
- CPR, AED and First Aid Certification (Provided by the Company)
Skills:
- Positive attitude and enjoy working with the general public
- Able to follow directions
- Consistently showing up on time and being dependable
- Ability to obtain a CDL Class B with Passenger and Airbrakes Endorsement
- Ability to work in an ever changing environment
- Patience and Understanding: Providing compassionate service to passengers with special needs
Key Accountabilities:
Customer Service
- Ensure customers feel welcome and properly greeted when boarding the vehicle.
- Effectively communicate with passengers especially in the event of service disruptions.
- Provide passengers with assistance as needed .
- Accommodate passengers with information such as schedule, guidance, ect.
Safety
- Practice defensive driving, anticipating potential hazards and reacting appropriately to avoid accidents.
- Ensure safe on-road operations while maintaining on-time performance.
- Familiarity with assigned routing and detours to include inclement weather.
- Awareness of ADA Policies and Procedures to ensure compliance.
- Proper operation of all wheelchair lifts to include manual operation, for each bus model.
- Report immediately to dispatch any vehicular accident or passenger incident and follow the incident and accident reporting procedures.
- Assist and help passen