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Your mission
Hey there and welcome to your new Opportunity with us. As an Operations & Maintenance (O&M;) Manager for Southern Europe, you will hold a strategic and operational role, with full accountability for the execution, performance, and profitability of Sungrow’s O&M; business across Spain, Italy, and Portugal, covering both PV and Energy Storage Systems (ESS) assets.

You will ensure excellence in service delivery during the warranty phase and under SLA/LTSA contracts, acting as the main technical, contractual, and operational interface with customers. This role requires a strong technical background in both PV and ESS, advanced contract and data analysis capabilities, and solid leadership skills to manage internal teams and service partners in a fast‑growing and demanding environment.

The position is based in Madrid, with frequent travel across the region.

Tasks

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- Lead the execution of O&M; contracts across Spain, Italy, and Portugal, ensuring compliance with SLAs, KPIs, costs, and service levels.
- Act as the main customer interface during the warranty phase and under SLA/LTSA contracts, covering technical, contractual, warranty, and corrective service matters.
- Perform advanced contract analysis to identify risks, obligations, and improvement opportunities, providing active support during LTSA negotiation phases.
- Demonstrate the technical capability to develop and validate RCAs, as well as to interpret SCADA data and equipment logs, delivering conclusive analyses to support operational and warranty‑related decisions.
- Lead the negotiation with Service Partners, ensuring quality of service, cost control, and alignment with business objectives.
- Execute data analysis from an asset management perspective, including safety stock management, spare parts optimiza

📌 O&M Manager (Madrid)
🏢 Sungrow Europe
📍 Madrid