About The Role

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We are seeking an experienced and people-focused Area Operations Lead to provide leadership and operational oversight across multiple aviation training centres within the CAT South region.

Key Responsibilities

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- Operational Leadership – Lead operational performance across multiple training centres in the CAT South region including, but not limited to, Spain & Italy.
- Ensure delivery of safe, compliant, and efficient training operations.
- Monitor and improve KPIs relating to customer experience, simulator utilisation, quality, and operational performance.
- Drive continuous improvement initiatives across sites.
- People Leadership – Lead, coach, and develop operational managers and local leadership teams.
- Build a high-performance culture focused on accountability, collaboration, and operational excellence.
- Support workforce planning, succession planning, recruitment, and talent development.




- Ensure consistent implementation of policies, processes, and best practices across all locations.
- Customer & Stakeholder Management – Develop strong relationships with customers and strategic partners.
- Act as a senior escalation point for operational issues.
- Partner with various internal teams such as Sales, Training, Technical Operations, and Corporate Functions to ensure customer expectations are met.
- Financial & Business Performance – Support achievement of revenue, profitability, and utilisation targets.
- Manage operational budgets and cost control initiatives.
- Identify opportunities to improve operational efficiency and profitability.
- Contribute to business development planning and regional growth strategies.
- Safety, Compliance & Quality – Ensure full compliance with regulatory, safety, and quality requirements.
- Promote a proactive health and safety culture throughout the region.
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📌 Area Operations Leader (Madrid)
🏢 CAE Defence & Security – Indo-Pacific
📍 Madrid