Microsoft Dynamics 365 Developer – Customer Service / Copilot Workspace

La descripción completa del puesto cubre todas las habilidades asociadas, la experiencia previa y cualquier cualificación que se espera que tengan los solicitantes.
Location: Hybrid in Madrid, Barcelona, Málaga, Logroño or Remote in the rest of Spain. Full-time.

About the Role
We are looking for a Microsoft Dynamics 365 Developer with hands‑on experience in Dynamics 365 Customer Service, focused on the development and integration of solutions within the Copilot Service Workspace. You will join an international technology consulting environment, contributing to the evolution of customer service platforms and integration layers built on Microsoft technologies. The role combines Dynamics customization, frontend development, and integration work within modern customer support ecosystems.

What you’ll do

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- Configure and customize Microsoft Dynamics 365 Customer Service solutions
- Develop and maintain integrations within Copilot Service Workspace
- Implement and configure Channel Integration Framework (CIF)



integrations
- Develop frontend logic and custom behaviors using JavaScript / TypeScript
- Work with Microsoft APM SDK for application integrations within Dynamics
- Collaborate with backend and integration teams to ensure end‑to‑end functionality
- Ensure performance, maintainability, and usability of implemented solutions

What we’re looking for

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- Experience working with:

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- Microsoft Dynamics 365 Customer Service
- Copilot Service Workspace
- Channel Integration Framework (CIF)
- Strong frontend development skills with:

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- JavaScript
- TypeScript
- Experience integrating external applications into Dynamics environments
- Understanding of customer service workflows and CRM ecosystems
- Ability to work collaboratively within distributed teams

Nice to have

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- Experience with Microsoft APM SDK
- Experience in enterprise integration environments
- Experience working with containerized

📌 Microsoft Dynamics 365 Developer – Customer Service/Copilot Workspace (Madrid)
🏢 Talent Connect
📍 Madrid