Ebury helps ambitious businesses unlock general growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed.
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If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future.
Associate Product Manager — Service (Client Operations)
Ebury Malaga Office - Hybrid: 4 days in the office, 1 day working from home per week
Do you want to own a product at the centre of how Ebury serves its clients - and shape how it connects to everything around it? Do you look at a manual process and immediately picture how it could be automated?
If you are result oriented, a problem solver hungry to learn more,
then Ebury is the place for you
We are seeking an Associate Product Manager to own the Service product area within Client Operations, reporting directly into the domain product lead. Service is where our teams handle the client queries that can't yet be automated. You will own it end to end - but the ambition goes further than running a great support platform: you'll connect Service to the rest of Ebury's operational systems and shape how the work flowing through it can be simplified and, over time, automated.
What you’ll doProduct Vision & Strategy
- You will own the Service product area end to end - the why, the what, and the how - reporting directly into the Client Operations domain product lead.
- You will set the long-term vision: how Service connects to the rest of Ebury's operational platforms, not just how it runs today.
- You will learn how operational processes actually run, map them, and identify what can be standar