Salesforce Service Cloud Consultant (Barcelona)

Salesforce Service Cloud Consultant (Barcelona)

12 ago
|
Schwarz Digits
|
Barcelona

12 ago

Schwarz Digits

Barcelona

Schwarz Digits creates the technological foundation for digital sovereignty in Europe. As the IT and digital division of the Schwarz Group, we develop and manage the IT infrastructures for the retail divisions Lidl and Kaufland, as well as Schwarz Production and PreZero. At the same time, we operate as an independent provider in the external market to support companies across Europe in their digital transformation. We bundle our core services in the areas of Cloud, Cyber Security, Data & AI, Communication, and Workspace.

Inscríbase (haciendo clic en el botón correspondiente) después de revisar toda la información relacionada con el trabajo a continuación.
Join us and contribute to digital sovereignty in Europe. With us, you will work at the intersection of agility and security: You will benefit from fast decision‑making processes, enjoy genuine creative freedom in your projects, and be able to build upon the stable foundation of the Schwarz Group.

Your Tasks

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- Sparring Partner: Evaluate new ideas, challenge the status quo, and demonstrate what is possible with Lightning Flows,



Omni‑Channel, and AI support (Einstein, Cognigy).
- Business-IT Interface: Act as the bridge between the business units, development teams, and infrastructure operations to translate complex challenges into elegant solutions.
- Continuous Improvement: Identify potential system enhancements, drive them within the team, and help prioritize the roadmap to avoid technical ballast.
- Foresightful Customization: Build and maintain solutions that work seamlessly across 30 centers, juggling complex permission models, layouts, and automated workflows.
- Release & DevOps Management: Familiar with DevOps practices, you guide new features through the deployment lifecycle—from initial workshops and sandbox environments to CI/CD pipelines and organization‑wide go‑live.
- System Control & Monitoring: Control and plan system processing from a business perspective, overseeing processes from operational pl

📌 Salesforce Service Cloud Consultant (Barcelona)
🏢 Schwarz Digits
📍 Barcelona

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