- Are you motivated by supporting public sector organizations and helping them successfully manage procurement and technology acquisition processes?
- Do you enjoy coordinating documentation, preparing quotations and proposals, and ensuring compliance in a structured and fast-paced environment?
- Would you like to grow your career while working closely with public sector stakeholders, procurement teams, and sales professionals?

Practical Information
Location: Madrid, Spain | Work Arrangement: Hybrid | Visa Requirements: EU citizenship or valid Spanish work permit required | Language Requirements: Spanish, English
As our new Public Sector CSM, you will play a key role in supporting public sector customers and internal sales teams throughout the procurement lifecycle. You will ensure quotations, proposals, and procurement documentation are prepared accurately and delivered on time, contributing to an outstanding customer experience.
Working closely with Business Development Managers, procurement teams, partners, and public sector stakeholders, you will coordinate tender activities,



framework agreements, and day-to-day account administration. Your work will help government organizations navigate procurement processes efficiently while supporting strategic business opportunities.
Key Responsibilities
- Build and maintain strong working relationships with public sector customers, procurement contacts, partners, and internal teams.
- Prepare accurate quotations, proposals, and supporting documentation for public sector opportunities.
- Coordinate documentation for tenders, framework agreements, and public procurement processes, ensuring compliance with requirements.
- Partner with Business Development Managers to support account development and public sector sales initiatives.
- Maintain accurate customer records, contractual documentation, and procurement-related information.
- Support order processing and respond proactively to customer and partner requests.
- Monitor

📌 Public Sector Customer Success Specialist (Madrid)
🏢 SoftwareONE
📍 Madrid