- Managing full project cycles from initial receipt of brief from Account Management or Sales to sign-off for invoicing—via planning, scheduling, budgeting, problem solving, monitoring quality of deliverables, delivery to clients and post-project review—all while adhering to VSI’s processes and quality standards
- Managing workflows to ensure projects are completed on a timely basis, within agreed budget and to a high quality at all times
- Close financial monitoring and control of projects through budgets, invoicing and change orders, achieving targeted levels of profitability
- Providing operational support to Sales and Account Management at quoting stage where needed
- Proactively maintaining a thorough understanding of VSI’s core businesses to be able to advise clients on our services and pass on cross-selling opportunities to Sales
- Preparing project reports for the account manager and/or Head of Department as required
- Arranging production meetings or conference calls with clients on complex projects and maintaining strong communication channels




- Using your initiative to deal with client or supplier issues and escalating to line manager where required
- Identifying improvement opportunities for projects, accounts and processes
- Discussing and understanding each client's specific requirements and offering advice if necessary
- Processing supplier and client invoices timely and accurately
- Working with internal tools, making sure all data is entered correctly and life cycle of projects is managed efficiently
- Performing any ad hoc admin

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About The Role
- Managing full project cycles from initial receipt of brief from Account Management or Sales to sign-off for invoicing—via planning, scheduling, budgeting, problem solving, monitoring quality of deliverables, delivery to clients and post-project review—al

📌 Global Client Operations Project Manager (Madrid)
🏢 VSI / Voice & Script International
📍 Madrid