Who we’re looking for
We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Betway, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you
We’re building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters.
If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment.
As our Customer Service Host, you’ll be supporting the delivery of high-quality service within the contact centre covering, but not limited to, engaging with our customers through live chats, calls and emails, assisting them with their queries and/complaints. Your drive and ideas will help us move faster, improve smarter, and stay ahead of the game.

What you’ll do




You’ll take ownership of work that gives us our competitive edge, including:
- Providing world-class customer service by responding to customer queries by telephone, email, and online chats in Spanish and/or English, where applicable
- Taking full responsibility for customer related queries
- Assist on tasks within other regions by using company translation tools provided
- Processing and resolving of incoming and outgoing contacts in a multimedia environment
- Processing pertinent information into relevant databases
- Customer relationship building and management, as well as cross selling of products and services
- Performing extra tasks given by team managers as required.

This list covers your core responsibilities – with plenty of room to stretch, explore and take on new challenges as we grow.

What you’ll bring
You’re someone who brings:
- Clear, confident communication (written and verbal), and the ability to breakd

📌 Customer Service Host (Ceuta)
🏢 Super Group (SGHC)
📍 Ceuta