12 ago
|
ClearCorrect
|
Madrid
12 ago
ClearCorrect
Madrid
Department: Global Clinical Remote Support
Location: Madrid
Reports To: General Head of Clinical Affairs & Education, Clear Correct
Job Summary
The Clinical Education Specialist Europe plays a critical role that provides virtual clinical support to onboard and educates customers to improve their proficiency with clear aligners. The role, additionally, provides continuous customer education and as well as global education activities to develop content and continuous improvement based on customer feedback. This role is part of high-performance team that delivers monthly, quarterly, and annual business results and aligns with company goals.
This position requires clinical and orthodontic knowledge, strong project management skills, and the ability to coordinate effectively across cross-functional and cross-cultural teams.
Key Responsibilities
Education
Work closely with the regional sales team to activate ClearCorrect users, support new customers onboarding and increase case utilization rate, reducing time to proficiency for ClearCorrect providers.
Provide clinical training to providers via online group presentation and 1:1 clinical support for aligners and digital workflow adoption for current and new customers (retail and dental service organizations).
Collaborate with the education curriculum and hybrid (virtual and in-person) programs to ensure implementation of global strategy.
Act as the 2nd-level consultant to providers who need assistance on difficult cases, to ensure excellent provider experience and optimal clinical outcome for ClearCorrect providers.
Clinical Confidence Development
Work closely with key providers to establish treatment protocols and preferences in aligner therapy, for current ClearCorrect products as well as for future new product launches.
Support marketing team for User Acceptant Tests (UAT) and collection of clinical cases for the clinical case gallery and provide all required support for products launches.
Collaborate with Marketing, Cli
📌 Clinical Education Specialist (Madrid)
🏢 ClearCorrect
📍 Madrid