OverviewWhoisParser? Parser is a boutique technology services and consulting firm founded in 2018, helping global organizations solve complex business challenges through digital transformation, product development and AI enablement.We are a fast growing team of 340+ engineers and consultants across Europe (UK, Spain, Portugal), the Americas (US, Argentina, Uruguay, Colombia), and the Middle East. We combine integral reach with a mindset focused on agility, senior expertise, and close collaboration, working as an extension of our clients’ teams to define the right problems, shape solutions, and deliver technology-driven outcomes that create measurable business value.Our expertise spans software engineering, AI & data, product development, and customer experience.WhyJoinUsIf you are looking for a place to think beyond execution, take ownership of outcomes, influence decisions, and continuously learn alongside top-tier specialists in a global environment, we’d love to meet you.HowYoullMakeanImpactAs a Tech Support Service Specialist at Parser,
you will be responsible for powering the IT support solutions that help the company and its clients.ResponsibilitiesDeveloping workflows to automate business processes.Identifying and acting on opportunities to improve and update software and systems.Identifying opportunities for team training and skills advancement.Developing and implementing IT policies and best practice guides for the organisation.Designing training programs and workshops for the internal staff.Conducting regular system audits.Running and sharing regular operation system reports with senior staff.Participating in major IT projects including system updates, upgrades, migrations, outages and implementations.What you’ll bring to the roleEssential Requirements5+ years of IT system administration experience.5+ years of Support and Infrastructure experience.Experience with or knowledge of programming languages and operating systems (MacOS, Linux and other Windows-base
📌 IT System Engineer (Madrid)
🏢 Parser
📍 Madrid