Forward Deployed Engineer

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Location: Madrid, Spain Team: Client Services

Welcome to Maisa – Making AI Accountable
Maisa is building the next generation of Agentic Process Automation, helping enterprises automate complex, decision-heavy processes that traditional automation can’t handle and GenAI alone can’t be trusted with. Our platform combines AI-driven reasoning with deterministic execution, enabling reliable, auditable, and enterprise-ready AI systems.

About the role…
We’re seeking Forward Deployed Engineers to work at the intersection of engineering, product, and customers, deploying and adapting Maisa Studio, our flagship Agentic Process Automation platform, to solve real-world enterprise problems.

Customer-Facing Engineering Work directly with enterprise customers to understand their processes and goals. Design and implement solutions using Maisa Studio to automate complex workflows,



acting as a trusted technical partner during onboarding and deployment while translating requirements into technical implementations and product feedback.

Collaboration & Product Feedback Partner with product and engineering teams to influence roadmap development. Surface customer needs, edge cases, and scalability concerns while defining best practices, reference architectures, and reusable components that accelerate delivery.

Reliability, Security & Quality Ensure deployments meet enterprise standards for reliability, performance, and security. Support customers in regulated environments by aligning with compliance requirements and collaborating with QA, SRE, and AppSec teams for stable rollouts.

What you’ll do…
You will work closely with enterprise customers and internal teams to deliver robust, secure, and maintainable deployments in complex, often regulated environments, across 2 key technical domains:

Integrations & Supp

📌 Forward Deployed Engineer (Madrid)
🏢 Maisa AI
📍 Madrid