Position OverviewAutodesk Customer Success is looking for highly motivated technical advisors to help our customers maximize their product investment and realize measurable business outcomes.
Responsibilities
- Deliver product and workflow coaching sessions that help strategic customers adopt Autodesk solutions and activate key workflows.
- Conduct coaching discovery calls to understand customer workflows, adoption barriers, learning needs, and desired outcomes.
- Lead live coaching and scalable group enablement sessions (1:many) for end users, including workflow-specific guidance and best-practice sharing.
- Act as a technical trusted advisor to customers, demonstrating thought leadership and product expertise to help customers adopt and achieve business outcomes using Autodesk technology.
- Develop, update, and maintain enablement content, learning resources, and digital assets that support coaching delivery and address specific customer workflow challenges in line with Autodesk quality standards.
Minimum Qualifications
- Bachelor’s degree or equivalent experience.
- Minimum of 5 years’ experience in a related field.
- Advanced knowledge of Architecture, Engineering and Construction (AEC) technologies and automation building blocks.
- Experience working with and supporting Cloud APIs and API testing tools such as Postman for testing and automating API workflows.
- Understanding of HTTP methods, ability to construct and send HTTP requests to APIs and handle JSON responses returned by APIs.
- Able to manage several projects at a time and set priorities effectively.
- Proven ability to be agile and learn quickly in a fast-paced environment.
- Excellent verbal and written communication skills; ability to convey complex technical details coherently to a live or virtual audience.
Preferred Qualifications
- Technical consulting experience and/or technical project delivery experience with large, demanding customers.
- Experience supporting automation in an enterprise en
📌 Technical Adoption Specialist (Barcelona)
🏢 Autodesk
📍 Barcelona
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