Account Manager Lead (Valencia)

Account Manager Lead (Valencia)

12 ago
|
Fourvenues
|
Valencia

12 ago

Fourvenues

Valencia

Fourvenues is a tech platform born from within the entertainment industry, which gives it a first‑hand understanding of what venues actually need to run their business.
The platform brings everything under one roof: online ticket sales, guest list management, VIP reservations, a fully integrated POS system for the bar and box office, real‑time capacity tracking, and a built‑in CRM to truly understand your audience.
What makes it stand out is how it connects all these touchpoints, from the moment someone buys a ticket to what they spend at the bar, generating cross‑referenced data that lets owners see exactly which events perform best, which customer profiles spend the most, which promoters actually deliver, and where money is being left on the table.
The result: smarter decisions, less manual work, tighter control over the business, and a smoother experience for both staff and guests.
To continue growing, we are looking for an Account Manager Lead eager to leave a mark on their professional career and join a company in full expansion. If you are driven by ambition, curiosity,



ownership and a high‑performance mindset to help take Fourvenues to the next level, we would love to meet you.
Reporting to:
VP of Hospitality
What You’ll Be Doing...
Lead, develop and grow the team.Define objectives, OKRs and professional development plans according to role and seniority.
Business Growth
Lead the account retention and expansion strategy, including upselling, multi‑venue growth, premium feature adoption and sustainable YoY revenue growth.Maintain our current 98% logo retention rate across Spain, LATAM and international markets.Ensure the successful management of complex accounts, including corporate groups, high‑tier clients and sensitive markets.
Operational Excellence & Processes
Take direct ownership of the standardisation and compliance of processes across Expansion, Customer Success and Customer Support, including:
Proper use of HubSpot (contextualisation, handovers and wo

📌 Account Manager Lead (Valencia)
🏢 Fourvenues
📍 Valencia

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