Do you want to join us in helping to fight the world’s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.
At Siemens Healthineers, we offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone to grow personally and professionally. Sounds interesting?
General Head of HR OPS Vendor Management
Department: SHS HR OPS SDE
Mode of Employment: Permanent / Full-time
This role is accountable for managing the overall relationship with our HR Operations’ strategic vendors managing all outsourced services related to HR Services including but not limited to Global Mobility Management, HR Administration, Travel and Expenses and AskHR. This includes governance of the HR Operations vendor management lifecycle and strategic management of the relationship ensuring vendor-delivered services meet business expectations for quality, compliance, cost discipline, and continuous improvement.
Operating within a complex global matrix,



this role manages relationships across multiple internal stakeholder groups including HR Regional Operations teams, Centers of Expertise, Procurement, Finance, and HRIT, while acting as the liaison between vendor and Siemens Healthineers stakeholders to drive accountability across vendor leadership teams and service offerings.
Your Key Responsibilities
Strategic Vendor Governance

Own the end-to-end governance framework for outsourced HR service delivery partnerships
Establish clear accountability, performance expectations, escalation protocols, and decision-making structures across vendor relationships
Proactively identify delivery risks and lead mitigation strategies

Service Delivery Performance

Build, align and maintain process framework for E2E Vendor management function and lifecycle including collaboration and communication structure with focus on HR OPS strategic partner
Execute and control t

📌 Global Head of HR OPS Vendor Management (Madrid)
🏢 Siemens Healthineers
📍 Madrid