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Imagine a world with zero vehicle accidents, zero vehicle emissions, and wireless vehicle connectivity all around us. Every day, we move closer to making that world a reality. Aptiv’s passionate team of engineers and developers creates advanced safety systems, high-performance electrification solutions and data connectivity solutions so that automakers can bring advanced capabilities to more people around the globe. This is how we enable sustainable mobility and help to prevent accidents caused by human error.
We are currently looking for a Customer Quality Engineer
Mission
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- Demonstrate a customer centric mindset to better understand customer needs and deliver customized services that strengthen trust, satisfaction, and continuous improvement.
- Act as the communication bridge between internal functions and the customer to ensure clear, efficient, and aligned information flow between Customer and APTIV.
- Ensure that Customer and APTIV requirements, quality targets, and expectations are understood and fulfilled across all product lines.
- Serve as the Customer Representative in accordance with IATF 16949 standards.
- Act as the Yazaki Global Quality representative, ensuring adherence to global quality processes and expectations.
Nature and responsibilities of the position
Environment
The position of "Customer Quality Engineer" reports to the "Regional Customer Quality Manager & CS" of Aptiv Connection Systems, a subsidiary of Aptiv Corporation, an American multinational operating in the automotive industry.
Nature of Function and Activities
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- Support the Customer Quality activities across EMEA, with a focus on North Africa operations, while aligning with Yazaki integral expectations.
- Understand and analyse customer scorecards, communicate results internally, and help drive actions to maintain or recov