T‑Systems is part of the Deutsche Telekom Group, with around 30,000 employees worldwide. We create technology with purpose to generate a positive impact on society and look for curious talent to learn, take on challenges, and transform our customers’ experience.

Envíe su solicitud a continuación después de leer todos los detalles y la información de apoyo sobre esta oportunidad de trabajo.
We trust people: we offer autonomy, continuous support, and a collaborative environment where you can grow without limits. We are one integral team, guided by respect, integrity, and a passion for doing better every day.

Job Description
We are looking for a motivated and customer‑focused Customer Success Manager to join our T‑Cloud Public Marketplace team. In this role, you will manage and enhance the entire customer journey, supporting both marketplace consumers and partners. You will work closely with cross‑functional teams, including marketing, partner management, and technical support, to ensure customers have a seamless and positive experience with our platform.





This is a great opportunity for someone eager to grow into a customer‑success role, as prior extensive experience is not required. You will work directly alongside the team lead, acting as a trusted assistant while independently managing key responsibilities.

Responsibilities and Duties

-
- Customer Journey Management: Own and improve the end‑to‑end customer experience on the T Cloud Public Marketplace, ensuring customer satisfaction and retention.
- Customer Support: Assist customers with platform‑related issues, coordinating with technical teams to provide timely and effective resolutions.
- Partner Management: Manage relationships with marketplace sellers and partners, acting as their primary point of contact to facilitate smooth operations and collaboration.
- Marketing Collaboration: Partner with the marketing team to design and implement targeted marketing activities and campaigns to engage customers and prom

📌 Senior Customer Success Manager T Cloud Public (Granada)
🏢 T-Systems Iberia
📍 Granada